FAQ
You have sales target finished amount requirement to the distributor?
Contact the designated contact for specific cooperation matters.
Can you send your staff to install the solar brackets?
We provide installation drawings for on-site use.
Can I purchase only some accessories from you?
We welcome orders of all sizes, from small batches to container loads.
Will you attend the fair to show your products?
We maintain a professional team with extensive exhibition experience.
How long it takes you to provide the designing options for us?
Design proposal time varies by project complexity, often available same day.
How long has your company been making solar brackets?
With 8 years export experience; factory has over 10 years' production history.
Can I become your agents?
We welcome partnerships with capable companies as agents.
Do you have any real project pictures?
We offer complete solutions - all products and services are available upon request.
Where is your factory located?
ZhangZhou, China - Our doors are always open for your visit.
Do you provide sample? Free or charge?
Free component samples available; shipping costs apply.
Do you have detailed and professional installation manual?
We offer complete solutions - all products and services are available upon request.
Are you a trading company or a manufacturer?
We operate as a trading company with our own manufacturing facilities, ensuring full control over quality and production timelines.
What product certifications do you have?
Products certified to ISO 9000, AS/NZS 1170, TÜV, UL, CE, MCS & other internationally recognized standards.
If OEM is acceptable?
Yes, we accept OEM production.
What is your MOQ?
No minimum order – even for a single sample, we deliver according to your needs.
How long is your delivery time?
With sufficient factory stock, delivery takes 8-10 working days.
Is there a product warranty?
Honor energy offer a 10-year warranty and 25-year service life.
What are the product prices?
With extensive experience in bracket solutions, Honor energy is committed to high-quality products at competitive prices. Contact our team for a quick quote!
How does the factory control product quality?
We conduct multiple inspections: designs are reviewed before order confirmation, and products undergo quality checks with photo documentation before shipment.
What are the packaging standards?
Standard packaging uses custom-made iron/wood pallets meeting international export standards. Special packaging is available upon request.
